Privacy Policy

Welcome — TERICH (“we”, “us”, “our”) makes clothes and runs this website at terich.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, how long we keep it, and the choices and rights you have over your data. We keep this policy short, clear, and actionable — the important parts are below. If you have questions or want to exercise your rights, contact us: terich.care@gmail.com

1. Quick summary

We collect the info we need to process orders, provide customer service, and run the Site.
We use cookies and analytics to improve the Site.
We don’t sell your personal information.
You can access, correct, or delete your data — email us to start.

2. What information we collect

We collect information you give us directly, information collected automatically, and information from third parties.

a) Information you give us (examples)

Contact & account: name, email, phone, delivery address, username, password (hashed).
Orders & payments: order details, billing address; payment details are processed by our payment provider (we do not store raw card numbers).
Communications: messages, product reviews, support requests.
Marketing preferences and consents.

b) Information we collect automatically

Device and browser info, IP address, approximate location, pages visited, referring site, and activity on the Site.
Cookies, pixels and similar tracking technologies (see Cookies section).

c) Information from third parties

Payments, shipping, fraud prevention, analytics and advertising partners may provide us with needed information to fulfill an order or improve service.

3. How we use personal information (main purposes)

We use personal data for these primary purposes:

Fulfill orders & deliver: process purchases, arrange shipping, provide receipts, handle returns and refunds.
Account & support: manage accounts, email updates, and respond to support requests.
Site operations & improvement: analytics, product development, personalization, testing, and fraud prevention.
Marketing: send promotional emails or SMS only if you opt in; unsubscribe anytime.
Legal & safety: comply with laws, respond to legal requests, and protect rights & property.

Where required by law (e.g., EU), we will specify the legal basis for processing (contract, legitimate interests, consent, or legal obligation) when applicable.

4. Cookies & tracking

We use cookies and similar technologies to make the Site work and to understand how people use it.

Essential cookies power shopping carts, logins, and checkout.
Analytics cookies help us improve the Site (e.g., Google Analytics).
Marketing cookies (third parties) help show relevant ads — you can opt out.

You can control cookies via your browser settings or the cookie banner on our Site. Blocking cookies may affect site functionality.

5. Sharing & disclosure

We only share personal information to run the service and comply with law:

Service providers: payment processors, hosts, fulfillment/shipping partners, email & marketing platforms, customer service tools, and analytics providers.
Business transfers: if we sell or restructure the business, user data may be part of the transaction (we’ll notify you as required).
Legal requests & safety: to comply with law enforcement, court orders, or to protect rights, property, or safety.
With your consent: when you ask us to share (for example, to ship to a third-party address).

We do not sell your personal information to third parties for their independent use.

6. International transfers

TERICH operates internationally; data may be processed or stored outside your country. When we transfer data cross-border, we use lawful safeguards (contracts, standard contractual clauses, or other legal tools) to protect your data.

7. Data retention

We keep personal information only as long as needed for the purpose it was collected, including:

Order records & transactional data: usually retained for tax, accounting and warranty purposes (typical example: up to 7 years, adjust to local law).
Account information: retained while account is active and as needed to provide services.
Marketing data: until you opt out.
Support & communications: retained as necessary to resolve issues and improve service.

We periodically delete or anonymize data that’s no longer needed.

8. Your rights & choices

Depending on where you live, you have rights over your personal information including (as applicable):

Access — request a copy of the personal data we hold about you.
Correction — ask us to correct inaccurate or incomplete data.
Deletion — ask us to delete your personal data (with limited exceptions).
Portability — request your data in a common, machine-readable format.
Restriction / objection — ask us to limit processing or stop direct marketing.
Withdraw consent — where we process based on consent, you can withdraw it.

To exercise rights, email: terich.care@gmail.com (include your name, email used on the Site, and the request). We’ll ask for basic verification to protect your data. We will respond within the time required by applicable law.

If you are a California resident: you may have additional rights under the CCPA/CPRA (access, deletion, opt-out of sale/sharing). To submit a request, contact us at the email above and include “California Privacy Request” in the subject.

If you are in the EU/EEA: you may have rights under the GDPR. For requests, email us (subject: “GDPR Request”).

9. Children

Our Site and services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we collected data from a child, please contact us to request removal.

10. Security

We use reasonable technical and organizational measures (encryption, access controls, secure servers) to protect personal data. No system is completely risk-free — if we discover a breach that affects your data, we will follow legal requirements and notify you as required.

11. Third-party links and services

Our Site may link to third-party websites or integrate third-party services (payment gateways, social logins, or marketplaces). This policy does not apply to those third parties — please review their privacy notices before sharing information.

12. Email marketing & communications

We send marketing emails only when you opt in. Every email contains an unsubscribe link. Even if you opt out of marketing, we will still send transactional messages (order confirmations, shipping notices, account notifications).

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices. When we make material changes, we will update the “Last updated” date and, when appropriate, notify you (e.g., by email or prominent notice on the Site).

14. Complaints & enforcement

If you are unhappy with how we handle your data, please contact us first at privacy@terich.com. You may also lodge a complaint with your local data protection authority (for example, a supervisory authority in the EU, or the relevant regulator in India).

15. Contact information

If you have questions or want to exercise your rights, contact:

Email: terich.care@gmail.com
Address: 707, Rio business hub, Nr. Yamuna Chowk, Mota Varachha, Surat 394101